Essential Communication Skills for Managers Connect better with the people you lead and interact with When you speak in meetings, do people pay attention? Do your instructions really sink in? Are you proactive about bringing sensitive issues to the forefront? Are you comfortable mediating disputes? Ineffective communication skills can lead to misunderstandings and missed opportunities, and can damage your credibility. These content-rich, high-energy training tapes accelerate learning, require less time away from work and offer practical strategies that yield immediate and long-lasting results.

PROGRAM HIGHLIGHTS

How to tailor your message to match your audience (boss, peer or staff member)

5 steps that help your people understand, meet -- and exceed -- your expectations

Effective ways to use "friendly persuasion"

How to deal with tears, threats, accusations, shouting and other emotional outbursts

3 essential questions that will help you inspire performance and create motivation in your people

---

Ordering:

 

Product	Code	Item Price
Essential Communication Skills for Managers 4 audiocassettes (2 hrs. 9 min.)	10334	US$ 59.95
Essential Communication Skills for Managers 3-volume boxed video set (1 hr. 51 min.) and workbook	21348	US$ 299.95
Essential Communication Skills for Managers Additional video workbooks	30196	US$ 9.50 each

Training

Home

New Items

To Order

Contact Us

Search