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The 9 Deadliest Sins of Communication You can trace almost every workplace failure or faux pas to inadequate communication skills. The sad part is, most foul-ups could have been averted if people only knew how to avoid the nine deadliest sins of communication. This skill-packed program opens your eyes to the transgressions we all commit at some time or another "tuning out" instead of paying attention ... dominating the conversation ... losing listeners with jargon, acronyms and "tech talk" and offers proven, practical advice that can help you quickly correct your ways. |
PROGRAM HIGHLIGHTS
How to take a "mental
time-out" to clear your head and balance your emotions before you
speak
6 steps to keep from losing
listeners ... and 4 key phrases to use when you're the one getting lost
Specific strategies to help
you pry important information from a reluctant communicator
Ways to stop the
"charging rhino" who monopolizes conversations
Ordering:
Product Code Item Price The 9 Deadliest Sins of Communication
Audio- 4 tapes10320 $59.95 The 9 Deadliest Sins of Communication
& workbook 3-volume video set21298 $ 199.95 Additonal Video Workbook 30184 $9.50