Quality Management in Health Care
Total Quality Management in Health Care
Continuous Quality Improvement in Health Care, Dr. W. Edwards Deming
The Deming Library and Implementing Deming, Peter Scholtes, Brian Joiner
-Volume XXVI: A Study in Continual Improvement- Reston Hospital (I)
-Volume XXVII: A Study in Continual Improvement- Reston Hospital (II)