Q39-b Implementing Deming
- Volumes 1, 2, 3, 4
The following series, titled "Implementing Deming" treats major topics in
depth and is included with "The Complete Deming Library Set."
Volume 1 The Case Against Performance Appraisal
Peter R. Scholtes, a management consultant, examines the reasons why performance
appraisals degrade the morale of employees, fail to provide useful feedback, and allow management only
the illusion that it can identify and measure individual effort or performance.
23:08 min. Includes
teaching guide. -$110.00
Volume 2 What To Do Instead of Performance Appraisal
Mr. Scholtes identifies four objectives of a performance appraisal system and discusses some
alternative methods for meeting these objectives.
21:33 min. Includes teaching guide. -$110.00
Volume 3 The Case Against Management by Objective
This video features Dr. Brian L. Joiner, CEO of Joiner Associates. He describes Western
management practices as a combination of three generations of management: doing it yourself,
directing another person, and managing by results—which he states is a subset of management by objectives. Dr. Joiner recommends the "fourth generation of
management," which he refers to as "management by method." This management strategy places emphasis on methods as well
as results.
26:27 min. Includes teaching guide. -$110.00
Volume 4 What To Do Instead of Managing by Objective
Dr. Joiner discusses implementation of continual improvement. He begins with the 14 Points and
discusses in detail how to use the Plan-Do-Check-Act (PDCA) cycle as the logic for on-going
improvement. He recommends that leaders initially select a few key processes for improvement.
Appropriate data has to be gathered and analyzed. Dr. Joiner summarizes the important
differences between MBO and management for continual improvement. 23:27 min. Includes
teaching guide. -$110.00